Making the Case for Wireless Telecom Expense Management

Wireless Telecom Expense Management (WEM). Raise your hand if you know what precisely that is. Well, if you are in the C-Suite of a medium or large organization, you should familiarize yourself with the topic. As they have grown in functionality, wireless devices have more and more become our lifelines. Countless studies have shown them to be effective drivers of incremental productivity as today’s Blackberry and iPhone are as powerful as was your laptop six years ago. You simply can’t afford to not arm your management and sales staffs with robust wireless devices. Gone are the days where we can simply return a call or email upon our return to the office. We live in a real-time world. Those that don’t keep up will be left in the dust of the pace setters.
So, we’ve made the case for robust wireless devices in the workforce but how do companies support and manage said devices? And how can they ensure that they are not overspending? Well, according to a recent study conducted by Gartner, they almost certainly are. Gartner’s report indicates that 80% of enterprises are overspending by an average of 15% and will continue to do so through at least 2014! Where does that number come from, you ask? Well, the “breakage” is comprised of several factors including: inefficient rate plan usage, overcharging by the carriers, lack of a defined corporate policy and lack of enforcement of said policy. And the Gartner number doesn’t begin to account for the “soft” costs associated with managing the wireless program with internal resources. If you are in the construction business, wouldn’t you rather have your PMs and accountants focusing on core initiatives rather than pouring through countless cell phone bills assigning costs to six concurrent jobs? That process is terribly inefficient devouring precious time and resources. So, what is the Cellution, you ask? A Wireless Telecom Expense Management solution, of course.
Cellution is in the business of saving our customers money, real money, on their wireless spend. Every quarter, wireless is consuming a larger portion of the third biggest line item on the expense portion of the P&L, Telecom. We work with our customers to reduce their spend by an average of 30% while providing dramatically increased visibility. No longer do they have to commit internal resources to maintaining their wireless program. Cellution can come in 2-4 times each year, do an audit and recover over charges and place the customer on the correct plans. Or, should the customer choose to have Cellution manage their entire wireless program, we can handle procurement, reporting, bill reconciliation, contract negotiation, defining corporate policy, help desk and everything else associated with wireless. You outsource your call center, payroll and other non-core business processes, why not outsource your wireless?
So, we’ve done it. We’ve made the case for engaging a WEM provider like Cellution to at least examine your current state. Our Savings Assessment program is a very logical starting point as we are only compensated if we are able to save you money. If we aren’t able to save you money, we are not compensated. It’s simple, risk-free and smart.